FAQs
Shipping & Handling
It depends on where you are and the shipping option selected. Production times vary depending on the number of orders to process and typically take between 5- 10 days to ship. Current production times can be seen on the product page. After processing, the time it takes thereafter depends on the shipping option selected during checkout. Economy shipping takes 5 - 8 days.
After your order has shipped, you will get an email within 1 - 2 business days with the tracking number and shipping carrier.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
No, currently we are only operating in the United States.
Product
All customized products are non-refundable. Due to their custom nature we are not able to provide refunds.
All sales are final for clearance products. Because of the greatly reduced costs no refunds, returns, or exchanges are accepted.
Yes, most products are customizable. You can customize the text, add clipart, or upload your own photo.
Uploaded files must be either a .jpg, .jpeg, or .png
Currently, we do not support customizing a 2nd logo location on any products.
We can not print any designs that have professional sport team logos, trademarked logos, or copyrighted logos.
We do not charge setup fees because our team produces your order using the file(s) or text that you upload to our site. If the image(s) you upload meet or exceed our minimum standards for production, we will use them to produce your order without any further editing, modification, or review by our team.
If the image(s) cannot be used due to poor quality (low resolution, artifacting, etc.) you will be refunded and nothing will be produced by our team.
When you receive your finished product, please note that the design may differ slightly from what you have seen on your screen. Colors may vary from monitor to monitor and from the web to a CMYK print process.
There are no minimum quantities necessary to customize any of our products.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.